6 Ways to “be” emphathic

1. Become interested in the person with the intention to connect.
2. Make eye contact, soften your expression and perhaps smile.
3. Show interest by resting your thoughts for a moment to connect to what they are sharing.
4. Listen to their words and begin reflecting  back what they are telling you to let them know they are being heard.
5. Imagine what it is they may be feeling and guess/or ask what their need is.
6. Be sincere by checking in and see if you are on track and have understood them in the way they wanted to share!

getting InTouch – Renee Lindstrom – December 06, 2012